FAQ Question
Do I need to apply for a refund of a credit balance?

No, refunds are automatically processed as refundable credit balances occur. A check will be processed and mailed to you or, if you have signed up for direct deposit, deposited directly to you bank account. For more information on refunds and direct deposit, check with the Office of the Bursar.
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2. What does it cost to take a course at NIU? 8378
3. How do I find what my account balance is? 8035
4. Does the campus make computing and network access financially accessible? Is special student pricing offered for computers and peripheral equipment? 5140
5. What is Blackboard? 4528
6. Where can I use my OneCard? 4517
7. What personal information can you view online, such as your contact information, grades, degree progress, financial status or other information? 4457
8. I have changed or closed my bank account for my direct deposit, what do I need to do? 4095
9. Does NIU offer general or profession-specific training programs that will ensure students are fluent in current information technologies when they graduate? 4022
10. What is OneCard? 3882
11. My address has changed since last semester. What do I need to do to update my records? 3823
12. What technology-supported career-planning services are available for students? 3805
13. What, if any, technology fee is charged by the campus? What does it cover? 3790
14. Are library collections and resources available online and accessible off-campus? 3658
15. Does the campus make available online discussion forums or bulletin boards for un-moderated use? 3628
16. Do I need to apply for a refund of a credit balance? 3596
17. How can I tell if I have any holds on my account? 3576
18. Will my registration be canceled if my payment is late or if I miss a payment? 3542
19. What social activities and services are online? 3504
20. Will I get a refund of charges if I withdraw from a course or from the University? 3492
21. How does the campus protect students from identity theft? 3431
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